Terms & Conditions & Privacy Policy
BLOW DRY PACKAGES
Cancellation of Blow Dry Package Appointment
In the event of cancellation or reschedule of a Blow Dry Package Appointment, prior day notice is required by either phone, email or sms. If appropriate cancellation is not received then the appointment will still be charged against the pre purchased Blow Dry Package.
Mi Color reserves to right to allocate Blow Dry Package appointments to different team members from original request to accommodate operational demands.
Blow Dry Packages are available to new Mi Color clients as a once off purchase. Existing clients will be required to have received a paid color, cut or in salon service with a minimum value of $100 from Mi Color Paddington within the previous 2 calendar months to be eligible to purchase a Blow Dry Pack at the current $400 price as an ongoing arrangement.
For example, If you wish to purchase a Blow Dry pack on the 11th March 2019 , you will be required to have had a color, cut or in salon service to the value of $100 or more between 11th January 2020 & 11th March 2020.
Existing clients will be eligible to continue to purchase Blowdry Packs by continuing to meet this criteria.
Blow Dry Packs are not transferable between clients. They are for the sole use of the purchaser.
Blow Dry Packs are valid for a period of 12 months from purchase date.
REFER A FRIEND
The Refer a Friend $50 Voucher is only applicable to new clients that visit Mi Color and can only be received as a “New Client” on the first visit. The new client will receive $50 off their first hair appointment which must be a total value of $150 or more with the $50 discount being applied leaving a minimum spend of $100. Clients who refer new clients will receive 1 x $50 voucher for each genuine new client they refer and visits Mi Color Salons for a paid Hair Service. The value of the appointment must be in excess of $150 to receive the $50 discount.
PROMOS
Unless specifically stated all promotions that are offered or honoured cannot be used in conjunction with any offer such as Pre Purchased Packs, Discount Offer or Donation.
APPOINTMENT FOLLOW UP
At Mi Color, we always strive to ensure that all of our clients have the best possible experience as a result from their visits to us. If you are not completely satisfied with your experience then please contact us within 7 days so that we can discuss and work towards resolving your concerns.
DONATIONS
As an active member of our local communities Mi Color often donates time & services to assist local charities, schools & other fund raising events. When such a donation is made, redemption of the voucher is not available on Saturdays unless accompanied by a paid color service on that same day. Vouchers are redeemable at any available time Monday to Friday. Any appointments booked in relation to these donations require 24hrs+ notice of cancellation or rescheduling or the donations will be forfeited. Donations are not redeemable for products or cash.
REFUNDS OR RETURNS
At Mi Color, we understand that sometimes the item you purchase is not what you thought it may be. Please contact us immediately and we will do our best to resolve your concerns and are happy to exchange, however we do reserve the right to refuse a refund for change of mind purchases. All Australian Consumer Rights are protected & honoured by Mi Color.
Refunds or returns Procedure:
- Contact Mi Color within 3 days of receiving your item/s.
- Return unopened/unused items securely packaged to Mi Color.
- Return postage is at the purchasers expense unless agreed by Mi Color.
- Include all purchase information, any Gifts with Purchase & all packaging.
- Mi Color will await reciept of items and advise.
Privacy Policy
Last updated: 24/12/25
MiColor Hair (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information including:
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Name
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Phone number
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Email address
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Appointment and booking details
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Hair history or consultation notes you choose to provide
We only collect information that is reasonably necessary to provide our services.
How We Collect Information
We collect personal information when you:
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Book an appointment online or in salon
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Submit a contact or enquiry form
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Communicate with us via phone, email, SMS, or social media
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Use our website (including through cookies and analytics tools)
How We Use Your Information
Your information is used to:
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Manage bookings and provide salon services
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Contact you regarding appointments or enquiries
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Improve our services and customer experience
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Send marketing communications where you have consented
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Meet legal or regulatory requirements
You may opt out of marketing communications at any time.
Disclosure of Information
We may share your information with trusted third parties such as:
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Online booking and payment providers
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Email or SMS communication services
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Professional advisers where required
We take reasonable steps to ensure third parties handle your information securely and in compliance with privacy laws.
Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and retained only as long as necessary.
Cookies and Analytics
Our website may use cookies and third-party tools (such as Google Analytics) to improve website performance and user experience. You can disable cookies through your browser settings if preferred.
Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate. Please contact us using the details below.
Overseas Data Storage
Some service providers we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy standards.
Complaints
If you believe your privacy has been breached, please contact us and we will investigate promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Use of Data for Online Advertising
We may use your personal information, such as your name, email address, or phone number, to create custom audiences for online advertising on platforms such as Google and Meta (Facebook/Instagram).
This may include uploading hashed versions of your data to these platforms to show you relevant ads or exclude you from campaigns.
These platforms do not receive your actual personal information — it is securely hashed before upload and used solely for ad matching purposes.
You can opt out of receiving marketing or personalised ads from us at any time by contacting us at info@micolor.com.au
Changes to This Policy
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Mi Color will always endeavour to resolve any concerns so please email us at info@micolor.com.au or give us a call on (07) 3162-9651.