Refund policy

If you are not completely satisfied with your purchase then please contact us immediately by email at online@micolor.com.au or call us on 07 3162 9651

If you wish to exchange your purchase, it must be unused and in the same condition that you received it including the original packaging. We pay also charge you additional freight charges if required.

Refunds (if applicable)
We do not refund where there is a change of mind, however all statutory rights in relation to faulty goods will be honoured.

Once your return is received and inspected, we will contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 106 Latrobe Terrace Paddington Queensland AU 4064

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.